Complaints book Complaints Book – Claim Form Provider: AUSANGATE TREK S.A.C. RUC: 20616104412 Address: Cusco, Peru 1. Consumer Identification Date * Full Name * ID Document (DNI / Passport / CE) * Address * Phone Number Email * Parent or Legal Guardian (if minor) 2. Contracted Product or Service Type * Product Service Claimed Amount (PEN) Description of the Product or Service * 3. Claim / Complaint Details Type of Record * Claim – Disagreement related to products or services. Complaint – Disagreement not related to products or services or dissatisfaction with customer service. Details * Consumer Request * I declare that the information provided is true. I authorize the processing of my personal data for the purpose of handling this claim or complaint. Important: Filing a claim or complaint in this Complaints Book does not prevent the consumer from using other dispute resolution mechanisms or filing a complaint with INDECOPI. Ausangate Trek S.A.C. will respond within a maximum period of fifteen (15) business days. Submit Claim / Complaint